Exam 70-284
Description
This course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing and sharing information by using Microsoft Exchange Server 2003 in a medium- to large-sized (250 to 5000 seats) messaging environment. Microsoft Official Curriculum.
Objectives
After completing this course, students will be able to:
- Perform a installation of Exchange Server 2003 and verify that the installation was successful.
- Configure and manage Exchange Server 2003
- Secure Exchange Server 2003
- Manage recipients
- Manage public folders
- Manage address lists
- Implement and manage access to Exchange Server mailboxes for Internet protocol clients
- Manage client configuration and connectivity
- Manage routing
- Manage mobile devices with Exchange Server 2003
- Manage data storage and hardware resources
- Plan for disaster and disaster recovery
- Back up and restore Exchange Server
- Perform preventive maintenance
- Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization
Prerequisites
Before attending this course, students must have:
- Working knowledge of Microsoft Windows Server 2003.
- Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS)
- Working knowledge of Internet protocols, including Post Office Protocol 3 (POP3) or Internet Message Access Protocol 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocols (NNTP)
In addition, it is recommended, but not required, that students have completed:
- Managing and Maintaining a Server 2003 Environment
- Implementing Server 2003 Network Infrastructure
- Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary
Outline
Introduction to Exchange Server 2003
This module provides an overview of how Exchange Server components interact to provide a stable, reliable messaging environment. This module provides introduction to many of the topics covered in detail in later modules in the course.
After completing this module, students will be able to:
- Describe the various technologies that are involved in implementing and maintaing an Exchange Server messaging environment.
- Identify the client applications that are used to connect to Exchange Server and describe the improvements introduced with Microsoft Office Outlook 2003.
Installing Exchange Server 2003
This module explains how to plan for an installation of Exchange Server 2003, and how to install Exchange Server 2003. The module also explains how to install and use Exchange Server management utilities.
After completing this module, students will be able to:
- Prepare for an installation of Exchange Server 2003.
- Install Exchange Server 2003 on new hardware.
- Install and use the Exchange Server management tools to perform administrative tasks.
Securing Exchange Server 2003
This module explains how to secure the server running Exchange Server 2003. This involves reducing the attach surface on the Exchange servers by using Security templates and the Security Configuration Wizard, protecting against unsolicited commercial e-mail (spam), and setting appropriate administrative permissions.
After completing this module, students will be able to:
- Reduce the attack surface on Exchange servers.
- Configure Exchange Server 2003 to reduce the amount of unsolicited commercial e-mail (spam).
- Configure an administrative group structure.
Managing Recipients
The module describes Exchange Server recipients and explains the messaging capabilities of various Active Directory service groups. It then teaches how to manage mailboxes and mail-enabled groups and how to create, delete, and modify users and contacts.
After completing this module, students will be able to:
- Describe Exchange Server recipients and explain the messaging capabilities of various Active Directory groups.
- Manage mailboxes.
- Manage mail-enabled groups.
Managing Active Directory Integration
This module explains the relationship between Active Directory and an Exchange Server 2003 organization. Topics discussed include how Exchange servers communicate with and depend on Actove Directory information. The module also explains how to perform Active Directory tasks that directly influence Exchange Server configuration.
After completing this module, students will be able to:
- Explain where and how Active Directory stores Exchange Server-related information.
- Manage the communication mechanisms that exist between Exchange servers and Active Directory domain controllers.
- Create and manage recipient policies and the recipient update process.
- Create and manage Address Lists.
Managing Public Folders
This module explains how to manage public folders. Managing public folders involves managing public folder data and network access to public folders.
After completing this module, students will be able to:
- Manage public folder data.
- Manage network and user access to public folders.
- Manage public folder replication.
- Configure full-text indexing.
Implementing Outlook Web Access
This module describes hot to successfully implement Outlook Web Access. Topics discussed include best practices for configuring Outlook Web Access and guidelines for properly securing a remote Web Access infrastructure.
After completing this module, students will be able to:
- Describe the features of Outlook Web Access (OWA) in Exchange Server 2003.
- Secure an Outlook Web Access deployment.
Implementing a Front-End/Back-End Exchange Server Topology
This module introduces the Internet protocols that you can use to access Exchange Server. It explains the concepts and tasks that are involved in implementing and managing remote user access to Exchange Server by using Internet protocols. It also explains how to implement and secure front-end and back-end Exchange servers that can be used to access user data from remote locations through secure connections.
After completing this module, students will be able to:
- Explain the purpose of front-end and back-end servers and describe their supporting technologies.
- Implement a front-end and back-end server topology.
- Secure a front-end and back-end server topology.
Managing Client Connections to Exchange Server 2003
This module introduces client configuration and connectivity concepts. It also demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, configuring connectivity for Exchange server clents, and understanding the mobility features of Exchange Server 2003.
After completing this module, students will be able to:
- Select the appropriate Exchange Server client for a messaging environment.
- Connect Outlook 2003 to an Exchange server securely from the Internet.
- Secure Exchange Server e-mail content by using Secure/Multipurpose Internet Mail Extensions (S/MIME).
- Implement and manage remote mobile access to Exchange Server 2003.
Managing Message Routing
This module explains the concepts and tasks that are involved in configuring routing in an Exchange Server organization and managing connectivity to the Internet. The module focuses on how to configure the SMTP connectors.
After completing this module, students will be able to:
- Explain message flow in Exchange Server 2003.
- Configure SMTP virtual server setting by using the Exchange Server Manager.
- Explain how message routing works in an Exchange Server organization.
- Configure routing in an Exchange Server organization.
Managing Data Storage and Hardware Resources
This module explains how Exchange Server 2003 stores data and what storage technologies it uses. The module also explains how to manage data storage, disk space, and hardware upgrades.
After completing this module, students will be able to:
- Create, delete, and manage stores and storage groups.
- Manipulate all files used in the data storage process.
- Manage disk space used by Exchange Server databases.
- Optimize the use of hardware resources on Exchange servers.
Planning for an Recovering from Disasters
This module discusses how to create a disaster recovery plan and how to perform a backup and restore for Exchange Server 2003.
After completing this module, students will be able to:
- Create a plan for disaster recovery in an Exchange Server environment.
- Backup servers running Exchange Server 2003.
- Restore Exchange Server 2003 data.
- Restore Exchange Server 2003 servers.
Performing Preventive Maintenance
This module teaches how to conduct daily, scheduled, and on-demand Exchange Server maintenance tasks.
After completing this module, students will be able to:
- Perform daily Exchange Server maintenance.
- Perform scheduled Exchange Server maintenance.
- Perform on-demand Exchange Server maintenance.
Migrating Users from Exchange Server 5.5 to Exchange Server 2003
This module describes how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NT 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory.
After completing this module, students will be able to:
- Select the appropriate migration strategy.
- Perform all necessary pre-migration steps.
- Migrate mailboxes and public folders to Exchange Server 2003.