Frequently Asked Questions

How do I register for class?
  • First click “Register for a course”
  • Next select a class and add it to your shopping cart
  • Then create an account for yourself
  • Finally select your form of payment
  • After you have finished paying you will receive an automated email with details on your class and payment information. 
What if I have to cancel?

If you need to cancel and/or reschedule an enrollment you must notify the IT Training Center at least 5 business days prior to the course start date to receive a full refund. No refund of tuition is made for any registration not canceled at least 5 business days prior to class start date. The request to cancel a registration must be made in writing. Should you need to reschedule, you may do so at no additional charge. Payment is due upon receipt of registration.

How do I find the IT Training Center?

For directions use this map.

What Certifications can I get?
Cisco Certification
  • CiscoCCNA – Routing/Switching, Security, Voice
  • CCNP – Routing/Switching, Security, Voice
  • CCIE – Routing/ Switching, Security, Voice
Microsoft Certification
Administrator Track
  • Active Directory –  70-640
  • Network Infrastructure – 70-642 
  • Sever Administrator – 70-646 
  • Windows 7 – 70-680  
| Enterprise Administrator Track
  • Active Directory – 70-640
  • Network Infrastructure – 70-642 
  • Administrator– 70-646
  • Windows 7 – 70-680
  • Applications Infrastructure – 70-643
  • Enterprise Administrator – 70-647
 MCSA
 MCSE
What forms of payment do you accept for taking a class?
  • You can pay by credit card through our secure online registration system
  • You can pay by check at the start of the class
  • We can bill your company if the business is paying for the training.
  • If you are a dislocated worker you must contact us to register and make the payment
Do you offer certification testing?

Yes, we are a testing center for Pearson VUE, Prometric and Kryterian. You must use their web sites to setup a time to take your test.

CiscoCisco

What is a Second Shot?

This is an option for all Microsoft exams through June 30, 2010.  To get a Free 2nd shot to pass your certification test go to this web site. http://www.prometric.com/microsoft/partners

Do you rent out your training space?

Yes, we offer a spacious facility for computer and non-computer training.  See our layout and pictures

Is on-site training available?

Yes,  if you prefer, a class can be arranged to run in the company training room.

Where do you suggest I get software?

Your course registration makes you eligible to buy software from our partner at deeply discounted prices. You can purchase this online or in person at their location

Do you help Dislocated Workers?

Our classes are typically eligible for reimbursement with Workforce funding for non-credentialed intensive training that increases employability. 

Can I retake a class?

Yes, after you have finished a class you are welcome to re-sit on a class the next time it is running.